Customer Relations Representative - State Farm Agent Team Member
Full Time • Fully Remote - US
Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
*Fully Remote Role*
To be considered, applicants must have prior State Farm experience and hold relevant insurance licenses.
ROLE DESCRIPTION:
To be considered, applicants must have prior State Farm experience and hold relevant insurance licenses.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Cory Kennedy - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Provide excellent customer service.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Ability to handle high-stress situations calmly.
- Organizational skills.
- Collaborative spirit, thriving in a dynamic team environment.
- Experience in customer service (required)
- Prior State Farm experience (required)
- Currently licensed - Property/Casualty and Life/Health (required)
This is a remote position.
Do you want a career and not just a job?
If you want to work in an environment that is fun, challenging, and rewarding, then Cory Kennedy - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Greenville, NC.
- I have been a State Farm agent since 2006.
- I am a proud graduate of East Carolina University .
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, National Quality Award, Silver Scroll, y Bronze Tablet
- Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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